We are seeking a Banking Supervisor to lead the banking services offering provided to our clients as part of our corporate service provider activities. The role will oversee an established banking services function, acting as the main point of contact with banks, clients and financial institutions, coordinating banking documentation, and working closely with internal teams; including corporate and accounting,to ensure efficient, compliant, and high-quality client service.
What you will be doing:
Duties & Responsibilities
- Assisting clients with opening bank accounts, including collecting due diligence documents, preparing application forms, and coordinating with clients and banks.
- Assisting clients with KYC periodic reviews conducted by the bank.
- Assisting clients with day to day banking administration matters such as adding a new bank account, lost of password, adding/removing users etc.
- Overseeing the banking service segment of our company.
- Onboarding new banking, e-money institutions, crypto channels, and other financial providers to expand the banking opportunities available to clients.
- Promoting and selling banking services to clients, including creating promotional content for both internal and external use.
- Developing procedures and processes for the department.
- Monitoring profitability, pricing, and performance across the department.
- Assisting with various ad-hoc banking tasks as they arise, including facilitating loan transactions and other financial projects for clients.
- Supporting the corporate department by:
- Assisting with the preparation and submission of resolutions and statutory forms to the Malta Business Registry.
- Handling various corporate-related tasks such as changes to corporate elements for clients and company incorporations.
- Maintaining company registers.
- Ensuring all relevant companies comply with current laws and regulations.
- Liaising with the Malta Business Registry and other relevant authorities
Professional Experience
- Minimum 3 years’ experience in a similar supervisory role within the banking or corporate services sector.
- Strong knowledge of KYC and due diligence processes.
- Prior experience at a corporate service provider will be considered an asset.
- Hands-on experience with banking operations, including front-office, foreign operations, account handling and client onboarding with multiple local and/or foreign large banks will be considered an asset.
Education
A Bachelor’s degree or similar in Banking & Finance, Business Management, Accounting or related fields will be considered an asset.
Skills & Competencies
- Demonstrated ability to lead, coach, and mentor junior staff, and facilitate team development.
- Capable of managing workflows, delegating tasks, and supporting multi-department collaboration.
- Excellent organisational skills, especially in maintaining registers, handling statutory submissions, and managing documentation.
- Ability to promote a compliance culture, ensuring adherence to internal policies and regulatory requirements.
- Excellent written and verbal communication in English
- Strong proficiency in MS Office, particularly Excel and Word.
- Comfortable using CRM systems, onboarding platforms, or compliance tools.
- Ability to work both independently and within cross-functional teams.
Benefits:
- Flexible working hours
- Shorter Fridays (9:00-15:00) and summer hours on Friday during the summer period (9:00-12:00)
- Two days remote working per week after probation
- Private Health Insurance
- Support with Courses and Exam fees (terms and conditions apply)
- Three days of study leave for every 1st exam sitting (terms and conditions apply)
- Vibrant working environment whilst working with a team of professionals
- Career progression and growth
- Parking (terms and conditions apply)
This role offers the opportunity to lead and play a key role in supporting our clients and internal teams. If this sounds like the right next step for you, please send your CV to careers@finanzi.com.mt. All applications will be handled in strict confidence.
